Intake Process

Intake is the first step to accessing services at Christian Counselling Ottawa. At intake, you will be asked a few questions to ensure that your counsellor’s area of expertise, availability, and location match your own needs and preferences as closely as possible.

Our Client Care Coordinator will set your fee per session using a sliding scale based on your gross household income and the number of people living on that income. It is important that you discuss with her any health insurance or EAP coverage that you intend to use.

Should you require immediate intervention, please call the Ottawa Mental Health Crisis line at (613)722-6914 or 911. For clergy members in crisis, please call One Way Ministries at (613)867-2796.


Due to overwhelming demand, the current wait time before meeting with a therapist is at least 3 months. In addition, we are not currently able to accept intakes for any individual youth clients (up to age 17). Youth Group intakes will still be considered. Family therapy is unavailable at this time.

Our team is working diligently to serve all our clients as soon as possible.

Your patience is appreciated while we deal with this unprecedented situation.